Our Company

Developed by HVAC Service Contractors and their customers, Connect Software was created and tested by experts in the HVAC Service industry. Made for our industry, our people, our processes, and our success.

Our History

Connect Software was created in 2014 by the Padgett Group, a commercial HVAC mechanical services contractor based in Atlanta, Georgia. Initially, the development was to meet the needs of Padgett Group’s largest customers, providing them with a Client Portal unlike any in the industry, co-authored by the customer themselves.

Following the successful launch of the Client Portal, Connect Software expanded to the suite of modules it is today, in large part due to the contributions of other successful HVAC service contractors who subscribe to the software and assisted in its further development.

Connect Software is based on a proven selling system, providing structure to the process of obtaining and maintaining customers.  Combining time-tested strategy with modern communication and information sharing, Connect is the exclusive differentiator in any marketplace.

Meet the Founders

Connect Software founders provide decades of industry and sales experience and a drive for innovation focused on digitizing the HVAC service business. A focus on efficiency, productivity and modernization can be seen throughout the O'Donnell family of companies to include Padgett Group, SPGroup and Connect Software.

Stephen O'Donnell (1)

Steve O'Donnell

Co-Founder, Connect Software
Owner, CEO, Padgett Group
Formerly CEO of Service Logic and
Vice President of the Linc Corporation

Nicole Bass (1)

Nicole Bass

President, Connect Software
Vice President, Padgett Group
Chief Development Officer, SPGroup